Consumer Information

 

Charles and Sue's School of Hair Design wants you to make an informed decision to attend our School. Many government agencies mandate that colleges and schools provide various types of consumer information to currently enrolled students, prospective students, and (in some cases) the general public. We take pride in providing you not only the information required by federal and state laws, but also additional useful information and disclosures on various aspects of the School. Therefore, we have gathered this material by category as listed below.

Information specific to federal, state, and institutional financial aid, college financing, college costs, and other related topics can be found from our Financial Aid Information webpage, which is linked from the upper right-hand corner of this page.

Individuals with questions about the items on this page and the related linked pages may call or visit the President's Office during normal business hours.

  • Student Handbook - The School maintains standards for professional protocols, student conduct, and safeguarding of the educational environment. These standards are disclosed and summarized in our on-line Student Handbook.
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  • General Information About the Institution - Charles and Sue's School of Hair Design makes readily available to prospective students, enrolled students, employees, and the general public various consumer information items that may be of interest to you during your school exploration - and perhaps afterward during your enrollment.
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  • Nature of Educational Programs and Financial Charges - Charles and Sue's School of Hair Design wants prospective students to make an informed decision about enrolling. In order to do that, you'll need to know a lot of detailed information about your chosen program of study.
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  • Standards of Academic Progress - SOAP - Charles and Sue's School of Hair Design maintains two separate policies for academic progress, one for general standards of academic progress (SOAP) and the other strictly for the purposes of financial aid eligibility (SAP). The academic policy applies to all students regardless of financial aid status, and is published in the School Catalog.
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  • Transfer of Credit Policy - The policies on accepting credit for previous education - and a general statement of the transferability of the institution's credits to other institutions is also posted to the website.
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  • Written Agreements - Any written agreements for shared instruction with other institutions are disclosed on this page.
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  • Textbook and Materials Cost - A complete listing of all textbooks, tools, supplies, and materials required for all courses, including ISBN numbers. part numbers, etc. is available in the [Admissions Office].
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  • Privacy Policy (FERPA, GLBA) - This policy combines the FERPA policy with the requirements of the Gramm-Leach- Bliley Act (GLBA) to form a compliant “privacy policy” for maintaining the security of our students' personal information.
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  • Annual Security Report (Clery Act) - Charles and Sue's School of Hair Design makes available the collection and disclosure of campus crime information in compliance with the Jeanne Clery Crime Awareness and Campus Security Act of 1990, as amended, and the associated Title IV regulations.
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  • Drug and Alcohol Policies - The policy includes provisions for both students and employees. The policy is disclosed on the school's website.
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  • Services Available to Students with Disabilities - Charles and Sue's School of Hair Design discloses the services available to students and other individuals with disabilities on the school's website.
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  • Title IX (non-discrimination) - The Institution has a Title IX policy and discloses the procedures by which a student or employee may pursue a remedy for perceived discrimination or harassment, including discrimination or harassment of a sexual or gender-based nature.
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  • Student Right to Know Data - The most recent graduation (completion) rate data is published on the College Navigator website. The school has no athletics data to report.
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  • Gainful Employment - For those programs that are qualified as gainful employment programs (Title-IV eligible, non-degree), the school provides all mandated information to The ED which will begin publication of that data through a new website to be launched on or about July 1, 2026. Once that website is functional, we will provide the direct link from the Consumer Information main page.
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  • Copyright Infringement Policy - The policy against copyright infringement, including the illegal downloading and/or sharing of copyrighted electronic media files can be accessed from the school's website. The school also employs electronic countermeasures to detect and prevent such prohibited activity within its systems and networks.
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  • Voter Registration and Constitution Day Activities - Information about voter registration, including a link to the state voter registration website is included on the Consumer Information main page. This disclosure is included in both the distribution to new prospective students and the annual disclosure process. The school also conducts educational programming and activities on the United States Constitution each September 17th, commemorating the September 17th, 1787, signing of the Constitution. However, when September 17th falls on a Saturday, Sunday, or holiday, Constitution Day shall be held during the preceding or following week.
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  • Immunization Policy (required) - Information concerning the school’s vaccination policies.
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